PC Wales Ltd - Computer Training and IT Services

What is the ECDL? (European Computer Driving Licence)
ECDL is an IT qualification issued by the British Computer Society for computer users that is recognised by employers throughout Europe. ECDL contains 7 modules covering essential IT fundamentals and the most frequently used computer applications. (More FAQ)

Course Aims and Objectives
1. To prepare delegates to pass this module of the ECDL qualification by providing them with the necessary skills, knowledge and techniques.
2. To provide essential IT skills that will boost delegates' confidence, understanding and performance.

Style of Training
A structured, hands-on, tutor-led session for each module using practical examples and exercises. In addition to syllabus material, delegates will also be given mock tests to practise and valuable tips to help improve their performance during the test.

What level is the ECDL?
Introduction to intermediate level. (Starting with the basics whilst also covering a number of more in-depth topics).

Who should attend?
1. New users who would like a structured learning program and an IT qualification.
2. Self-taught users who would like an IT qualification and to fill the gaps in their knowledge.
3. Competent users who would like an IT qualification to show for their skills.

Prerequisites
No previous experience is required, however, basic computer skills and experience working with applications within a Windows environment would be an advantage.

Course Content
A typical ECDL course for this module would cover the following topics:

Getting Started - Internet Jargon		E-mail - Getting Started
Jargon - What is the World Wide Web?		What is e-mail? - What are the benefits?
What is an ISP? - What is a web browser?
What’s a Cache? A Cookie? http:// and FTP		E-mail Etiquette and Best Practice
		What is e-mail etiquette? - Netiquette
Effectively Navigating the Internet		Guidelines for composing e-mails
Understanding web site addresses - URLs		Guidelines for replying & forwarding
Finding web sites - using Web links		Avoiding inappropriate content
Using Back, Forward, Stop, Refresh		Awareness of legal issues and pitfalls
What is a Home page? – setting a Home page
What is history - managing history		Composing and Sending E-mails
		Understanding e-mail addresses
Using Search Engines		Creating & sending a mail
Searching for websites using keywords		Using To, Cc & Bcc correctly
Refining searches using key symbols		Using the correct lay out & format
Searching hints and tips		Sending options - High / Low priority
		Using e-mail (digital) signatures
Book Marking Websites		Creating a distribution list
What is a bookmark? - creating bookmarks		Attaching a file to a message
Using the Favourites facility		Copying text from a doc into an e-mail
Bookmark folders - managing bookmarks
		E-mail - Replying and forwarding
Online Shopping and Banking		Reply or forward an e-mail
Benefits of shopping & banking online		Reply to all facility
Shopping & banking safely online		Using / removing message strings
Using an online form
		E-mail - Management and organisation
Internet Security		Sorting - Searching for e-mails
What are Viruses? - avoiding infection?		Deleting mails – restoring deleted mails
What is a firewall?		Saving file attachments to disc
What is encryption?		Creating mail box folders and subfolders
What is a secure site?		Moving and copying e-mails
What is a digital certificate?		Selecting multiple e-mail messages

Downloading Files, Pictures and Text		E-mail Security
Saving a picture or image		Virus awareness and guidance
Saving a web page as a web or text file
		Printing e-mail messages
Printing		Printing options available
Printing web pages - options available

Please note: The full ECDL syllabus for this module can be found at www.ecdl.co.uk